EMERGENCIES - 9336 1800
EMERGENCIES – Peace of mind 24 hours a day
After Hours Emergency Management – Always speak to a person, even after hours.
Emergencies can be referred to our After Hours Emergency Services Coordinator (ESC) who has access to qualified tradespeople who will be able to assess the emergency, provide advice to the occupant and arrange for the appropriate trade to attend the site.
IMPORTANT
All calls to our After Hours Emergency number attract a surcharge of up to $100, payable by the caller, IF the call is deemed NOT to be an emergency. And, for matters NOT related to common property, the fee and any additional charges will be payable by the caller. Please limit calls to legitimate emergencies only.
PLEASE NOTE:
Legitimate emergencies deal with fire, break ins, burst water pipes, toilet blockages, etc but NOT lost keys or remotes, levy notices and parking issues. The After Hours ESC does NOT have access to the insurance companies or to our office after hours.
The After Hours Emergency number is 9336 1800.