Services
O’Connors Strata’s expertise in management and consultancy extends to all facets of strata, including residential, commercial, industrial, mixed use and community schemes, as well as Building Management Committees.We know what counts to owners and have tailored our solutions-based services to create efficiency, simplicity and value. We endeavour to provide to our clients the very best in information, guidance and management. Our specialist input will help you avoid unnecessary stress and hassle in dealing with your home or investment.
Our service options are listed below for your reference:
Full Management
Our Full Management service comes bundled with all of the management expertise that comes with having been established in the strata industry for over 25 years. Your Owners Corporation will be cared for by no less than three teams of dedicated professionals and you’re provided with access to a range of services including:
- After Hours Emergency Management – Always speak to a human, even after hours. Emergencies can be referred to our After Hours centre where an Emergency Services Co-ordinator has access to qualified tradespeople who will be able to assess the emergency, provide advice to the occupant and arrange for the appropriate trade to attend the site – 24 hours, 7 days a week.
- Appearance Checks – To ensure your property looks its best, we have formed an alliance with a company and have engaged them to visit your building on a regular basis and provide a property appearance report, at no cost to the Owners Corporation.
- Internal Project Management Software – A unique tool that allows for seamless management of all ongoing projects and tasks related to your Strata Plan, giving you peace of mind and surety that the job will always be completed.
- Timetable Management – An efficient management system for each Strata Plan that ensures ongoing maintenance of critical building components is carried out when and as required, along with a dedicated team to manage it.
- Trades – Handpicked and accredited trade companies, ensuring the very best in quality and service delivery from minor repairs, to large scale building projects.
- Online Portal – Access your Strata Plan’s financial and other documents and reports 24 hours, 7 days a week from the convenience of your own home or office.
- Research & Development and Customer Experience Team – A specialist team dedicated to finding new and exciting ways that to challenge the strata landscape and provide our owners with the very best in lifestyle solutions.
Record Keeping
Our Record Keeping service is perfect for smaller complexes.
- You will have complete control over repairs and maintenance.
- Let us do all the paperwork, and you can enjoy your lifestyle with peace of mind that all of the associated legal requirements are being met.
- Access to a dedicated “Record Keeping” Manager.