Resources for Existing Owners
Quick Links
Forms & Requests
Update Contact Details
Strata Committee Nomination
Proxy Forms
Repairs & Maintenance
Company Nominee
Resources for Owners
Owners Hub
Helpful information about our new Owners Portal.
News & Articles
Read about what is going on around the industry.
Helpful Links
Valuable links and resources for those new to strata living.
Emergencies
Peace of mind 24 hours a day
After Hours Emergency Management
Our team is always here to help, even after hours.
Emergencies can be referred to our After Hours Emergency Services Coordinator (ESC), who can assess the emergency, provide you with advice, and arrange for the appropriate trades people to attend to the issue.
Important
Please limit calls to legitimate emergencies regarding common property only. If your call is not deemed an emergency or if it concerns matters unrelated to common property, you may incur a surcharge of up to $100.
Legitimate emergencies include (but are not limited to) fires, break-ins, burst water pipes, and toilet blockages. Calls regarding lost keys or remotes, levy notices, and parking issues are not considered legitimate emergencies. Please also note that the
After Hours ESC does not have access to your insurance company or our office after hours.
All life-threatening emergencies must be reported to 000.
Get in touch.
If you have any questions or queries, fill in the form below and a member of our team will be in touch.